RETURNS POLICY

Online purchases can be returned for an exchange or refund. Returns must be sent by track and trace courier. MOUNT BEDDING CO are unable to accept responsibility for packages we do not ship ourselves. Courier charges for returns are your responsibility and will not be refunded.
You have 10 business days from the original purchase date to return items. Proof of purchase must accompany the return. Items must be returned in original condition and in the original box and packaging otherwise your refund will be declined.

All refunds are processed via the original method of payment and will be processed within 2 working days of receipt of your returned order. Please allow up to 5 working days for your bank to process the refund.

If your return does not arrive back to us within 20 days from when you originally received the parcel, your refund may be declined.

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Return Address:
MOUNT BEDDING CO
27 Maunganui Road
Mt Maunganui
PH: 07 572 1629 

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All purchases are guaranteed against manufacturing defects for one year from the date of purchase.

MOUNT BEDDING CO will always meet its responsibilities under the Consumer Guarantees Act. Please keep your receipt as proof of purchase.

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Payment Methods Available:
Visa
Mastercard
American Express
Afterpay

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RETURNS USING AFTERPAY
How do I return an item purchased using Afterpay? 
Please note all Afterpay orders can only be returned for a refund, not an exchange or store credit.

 

FAULTS
What if my item is faulty? Sometimes unforeseen faults happen. For any manufacturer’s faults, we’ll first repair the product to a high-quality finish at our expense.